Protecting your privacy is a top priority at Radius Flex Logistics, Inc. (“RFL”, “we”, “us”, “our”) and we will treat all of the information you provide us with the utmost respect. You must read this statement before using our app, made available to you through a variety of platforms including our website and mobile application (collectively, the “Platform”) as we want our users to fully understand what information we collect, how we use this information, and the steps we take to protect your personal information. By accessing the Platform, and / or using our Services, you consent to the information collection and practices described herein in this Privacy Policy and the accompanying Terms of Use. If you are using our Services on behalf of a company, then you acknowledge that you are binding your company to this Privacy Policy.
When our app is installed, there is no obligatory sign up or registration meaning that we do not gather any personal information or any order information from you. Since we do not have any access to your personal information:
Personal Information does not include, and this policy does not cover, aggregate information, which is data we automatically track and collect about the use of our Platform and from which any personal information has been removed. This information may include certain information about your device, including information about your web browser, IP address, time zones and some cookies installed in your device. Additionally, as you use our app or website, we collect information about your app/website usage metrics such as frequency, length of use or other interactions with the platform. We use this information to analyze trends and user needs so that we can better understand and serve our users.
Your information is never shared without your permission, except under certain conditions listed below:
We do not gather your Personal Information. However, in some cases Personal Information can be disclosed to us. In this case, the privacy and protection of your information is important to us and therefore we use physical, electronic, and managerial procedures that are consistent with the standards in the industry to safeguard the aggregate information we collect through the platform. Please be aware, however, that despite best efforts, no security measures are perfect or impenetrable. Moreover, any information you transmit to us is sent at your own risk. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet. In particular, e-mails sent to or from the Platform may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail. We urge you to take every precaution to protect your personal data when you are on the Internet.
If you have any questions or comments about this Policy or the practices relating to our platform, or you wish to verify, correct, or delete any Personal Information, please contact our Customer Service department and we will endeavor to respond to your inquiry to the extent possible. Please clearly label the subject line "Opt Out / Corrections," and do not email your credit-card number or other sensitive information. You may request to have personal information or profile information deleted and we will endeavor to do so. Requests for deletion of stored data should be sent to info@radiusflex.com. Any deletion performed by RFL is non-permanent in so far as the act of re-using our services may cause the same data to be re-collected.
This Privacy Policy is effective as of the date stated at the bottom of this Privacy Policy. We reserve the right to change, modify, or update the provisions of this privacy policy at any time without notice. If our Privacy Policy or procedures substantially change, we will immediately post those changes to our Website. Any such changes will be effective immediately upon being posted, unless otherwise stated. We encourage you to review our Privacy Policy whenever you visit our Site to determine if any changes have been made and to make sure that you understand how any Personal Information you provide will be used.
If you have any questions, comments, or concerns about this Privacy Policy, please e-mail our Customer Services department at info@radiusflex.com
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